FAQ

Answers to Your Questions

Is the product Vegan/ Cruely free or Organic?

Our hair care oil is 100% Original natural and contains no chemical substances. No animal testing was carried out.

Can the product be used on children? If so, from what age?

We have not performed dermatological tests on children. We therefore do not recommend its use on children. However, our oil remains 100% natural and harmless.

Is the product suitable for pregnant and breastfeeding women?

We have not yet carried out the necessary tests for these cases. However, on the advice of your gynecologist regarding the use of oil baths, it is entirely possible to use this hair care product.

Is this oil suitable for all hair types?

Yes, it's suitable for all hair types, whether straight, curly, frizzy, or even color-treated. It helps improve the texture and health of all your hair!

How quickly can we see the first results?

From the very first use, you'll notice a marked improvement in hair quality, including shine and smoothness. As for growth and volume, the difference is noticeable after 3 weeks of regular use.

Can I leave it overnight?

No, that would make the scalp very sensitive and cause hair loss. To avoid the opposite effect, leave on for a maximum of 1 hour on semi-clean hair and 2 hours on clean scalp.

Can the product have long-term side effects?

Our product is 100% natural, contains no chemicals and has been tested and approved by toxicologists. We have a certificate guaranteeing that our product is not harmful to skin or hair in the short or long term.

How often should I use the product?

It is strongly recommended to use it three times a week for the first two weeks of use for quick results, then slow down to twice a week. A minimum three-month cure is ideal for wonderful hair. The cure requires regularity!

Can the product be used on color-treated or chemically-treated hair?

Absolutely! Oil doesn't bleach your hair. It's the washing that damages the color. However, if you want to keep your color longer, take oil baths two or three weeks after coloring.

Can the product be applied in any other way?

Yes, you can add it to your moisturizing mask, apply it as an oil bath or as a protector against UV rays, chlorine and sea salt, due to its high glycerin content. You can also incorporate the oil into your sidr powder to avoid drying out your hair.

Do you ship outside France?

Yes, we deliver throughout Europe and Algeria in 58 wilayas on pre-order.
We are keen to extend our delivery service to new areas in the future.

Is its scent strong? Does it make hair greasy?

Our oil is fragrance-free. It's a care oil, so it retains its natural look, with a note of sesame and Fenugreek that's not overpowering. It does not leave hair greasy after washing.

Can I use the product in combination with other products?

Our oil is self-sufficient. Regular follow-up treatment guarantees exceptional results in record time. It already contains a combination of natural and best ingredients chosen by us for the health of your hair and to produce the effects you've always dreamed of having.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at customerhelp@ilariaparis.fr